https://www.ombudsman-staging.pobltech.co.uk/news/ 2024-06-14T09:50:14+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2026/03/04/we-have-published-a-follow-up-report-on-support-for-unpaid-carers/ 2026-04-29T11:17:02+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2026/03/11/health-boards-failures-in-cataract-care-lead-to-avoidable-sight-loss/ 2026-04-29T11:16:25+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2026/03/18/unacceptable-delays-in-prostate-cancer-care-at-betsi-cadwaladr-university-health-board/ 2026-03-18T08:24:29+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2026/02/23/tackling-housing-and-tenant-concerns/ 2026-02-23T15:21:29+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2026/02/18/public-services-ombudsman-for-wales-proposes-investigations-into-social-housing-disrepair-damp-and-mould/ 2026-02-19T10:13:01+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2026/02/16/today-we-launch-a-consultation-on-our-draft-strategic-plan-2026-2029/ 2026-02-17T10:04:58+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2026/01/16/our-quarterly-newsletter-covering-october-december-2025/ 2026-01-16T16:12:54+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/12/04/significant-failings-by-swansea-bay-university-health-board-and-cwm-taf-morgannwg-university-health-board-in-managing-orthopaedic-surgery-waiting-lists/ 2025-12-04T07:00:15+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/11/10/we-invite-views-on-proposed-investigation-into-social-housing-disrepair-damp-and-mould/ 2025-11-10T14:15:24+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/11/06/systemic-failings-at-trivallis-after-years-of-tenant-disrepair/ 2025-11-06T07:00:22+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/10/30/significant-failings-by-cardiff-flintshire-councils-in-responding-to-complaints-about-damp-and-mould/ 2025-10-30T11:00:24+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/10/10/our-quarterly-newsletter-july-september/ 2025-10-13T15:01:27+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/10/09/learning-disability-epilepsy-service-closure-leaves-patients-without-adequate-specialist-care/ 2025-10-09T08:06:33+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/09/25/the-public-services-ombudsman-for-wales-has-today-published-its-annual-equality-report-for-2024-25/ 2025-09-25T08:41:33+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/08/14/15391/ 2025-08-14T07:20:28+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/07/09/our-quarterly-newsletter-april-june/ 2025-07-09T16:59:58+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/06/27/are-we-caring-for-our-carers-podcast/ 2025-06-27T15:02:46+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/04/24/our-response-to-the-post-legislative-review-of-the-public-services-ombudsman-wales-act-2019/ 2025-04-24T13:29:18+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/04/15/head-of-it-services-job-vacancy/ 2025-04-15T07:50:11+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/04/08/significant-shortcomings-in-the-patients-post-operative-care-failures-in-the-informed-consent-process-and-inadequate-contract-monitoring-arrangements-in-place/ 2025-04-08T08:08:05+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/04/01/our-quarterly-newsletter-november-2024-march-2025/ 2025-04-01T12:59:55+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/03/18/today-we-issue-two-new-public-interest-reports-into-welsh-ambulance-services-university-nhs-trust-after-identifying-service-failures-and-serious-concerns-about-the-robustness-of-the-trusts-re/ 2025-03-18T07:00:56+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/01/29/a-significant-service-failure-to-urgently-refer-a-patient-with-symptoms-suggestive-of-bladder-cancer/ 2025-01-29T12:17:07+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/01/09/13730/ 2025-01-28T21:33:15+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/01/28/job-vacancy-executive-director-corporate-resources/ 2025-01-28T16:14:49+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2025/01/24/inclusion-and-accessibility-are-in-the-spotlight-as-the-public-services-ombudsman-for-wales-publishes-a-new-thematic-report-equality-matters/ 2025-01-24T06:00:38+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/11/13/we-issue-practice-recommendations-to-all-public-sector-and-social-landlords-in-wales/ 2025-01-21T15:16:17+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/11/07/our-quarterly-newsletter-april-october-2024/ 2024-11-07T13:00:18+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/10/31/more-must-be-done-to-ensure-unpaid-carers-are-proactively-identified-and-informed-of-their-right-to-a-carers-needs-assessment-and-the-support-that-may-be-available-to-them-an-inves/ 2024-10-31T08:00:38+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/09/27/independent-review-finds-the-public-services-ombudsman-for-wales-decision-making-to-be-appropriate-fair-and-free-from-political-bias/ 2024-09-27T07:37:16+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/09/26/our-annual-equality-report-2023-24/ 2024-09-26T15:53:02+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/09/12/cwm-taf-morgannwg-health-board-fails-to-respond-to-ombudsman-wales/ 2024-09-12T07:53:01+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/04/09/statement-from-the-public-services-ombudsman-for-wales/ 2024-09-04T15:41:34+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/04/15/public-statement-from-ombudsman/ 2024-09-04T15:39:54+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/05/07/statement-draft-terms-of-reference-from-public-services-ombudsman-for-wales/ 2024-09-04T15:29:57+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/05/09/public-services-ombudsman-for-wales-announces-appointment-of-independent-reviewer/ 2024-09-04T15:28:22+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/05/20/statement-terms-of-reference-independent-review-of-psows-investigation-of-code-of-conduct-complaints/ 2024-09-04T15:23:24+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/08/15/complaints-to-the-public-services-ombudsman-for-wales-at-record-high/ 2024-09-04T15:08:08+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/08/29/death-of-patient-might-have-been-prevented-had-appropriate-treatment-been-given-by-betsi-cadwaladr-university-health-board/ 2024-08-29T08:28:12+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/07/18/cancer-patient-denied-potentially-curative-surgery-by-betsi-cadwaladr-university-health-board/ 2024-07-18T07:20:28+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/07/10/patient-with-learning-disabilities-failed-by-betsi-cadwaladr-university-health-board/ 2024-07-10T08:19:30+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/06/25/new-job-audit-risk-assurance-committee-advisory-panel-independent-members/ 2024-06-25T14:22:47+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/05/17/our-quarterly-newsletter-january-march-2024/ 2024-05-17T17:32:09+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/01/29/our-quarterly-newsletter-january-2024/ 2024-05-17T09:21:53+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/04/25/patients-suffer-unfair-treatment-due-to-errors-in-swansea-bay-university-health-boards-waiting-lists/ 2024-04-25T09:59:42+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/04/04/welsh-government-fails-to-ensure-local-authorities-are-providing-sufficient-accommodation-for-gypsies-and-travellers/ 2024-04-25T09:59:23+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2024/02/15/failure-to-offer-potentially-life-improving-medication-to-patients-with-multiple-sclerosis-in-care-of-aneurin-bevan-university-health-board/ 2024-04-25T09:59:12+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/11/30/we-publish-our-fifth-equality-and-human-rights-casebook/ 2024-03-21T17:36:35+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/12/08/today-we-publish-data-showing-reduction-in-complaints-to-health-boards-trusts/ 2024-03-21T17:36:35+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/11/02/patient-suffers-permanent-sight-loss-due-to-failings-by-betsi-cadwaladr-university-health-board/ 2024-03-21T17:36:34+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/11/13/public-services-ombudsman-for-wales-identifies-opportunities-for-further-improvement-in-homelessness-services-in-wales/ 2024-03-21T17:36:34+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/11/21/our-new-equality-plan/ 2024-03-21T17:36:34+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/09/28/our-key-performance-indicators-and-business-plan-actions-for-2023-24-final/ 2024-03-21T17:36:33+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/09/29/our-annual-equality-report-2022-23/ 2024-03-21T17:36:33+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/10/26/a-patient-in-care-of-cwm-taf-morgannwg-university-health-board-dies-after-inappropriate-discharge-on-two-occasions/ 2024-03-21T17:36:33+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/08/25/our-quarterly-newsletter-august-2023/ 2024-03-21T17:36:32+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/09/04/today-we-open-the-consultation-on-our-new-equality-plan-2023-2026/ 2024-03-21T17:36:32+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/09/14/we-publish-today-a-public-interest-report-about-an-investigation-into-the-care-and-treatment-provided-to-a-patient-by-betsi-cadwaladr-university-health-board/ 2024-03-21T17:36:32+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/08/21/our-annual-letters-for-2022-2023/ 2024-03-21T17:36:31+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/08/23/we-publish-data-on-complaints-handled-by-welsh-public-services/ 2024-03-21T17:36:31+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/07/13/councillor-steve-davies-of-ceredigion-county-council-and-aberystwyth-town-council/ 2024-03-21T17:36:30+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/08/09/complaints-to-our-office-at-new-record-level/ 2024-03-21T17:36:30+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/07/07/former-councillor-timothy-van-rees-of-mid-west-wales-fire-authority/ 2024-03-21T17:36:29+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/07/12/former-councillor-karen-laurie-parry-of-powys-county-council/ 2024-03-21T17:36:29+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/06/22/councillor-sean-aspey-of-bridgend-county-borough-council/ 2024-03-21T17:36:28+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/07/05/former-councillor-donald-wilfred-jenkins-of-st-harmon-community-council/ 2024-03-21T17:36:28+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/05/25/psow-quarterly-newsletter-may-2023/ 2024-03-21T17:36:23+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/06/15/today-we-publish-our-special-report-groundhog-day-2/ 2024-03-21T17:36:23+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/04/19/councillor-louise-hughes-of-gwynedd-council/ 2024-03-21T17:36:22+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/05/24/we-are-recruiting-a-finance-manager/ 2024-03-21T17:36:22+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/04/13/dignity-of-a-patient-with-bowel-care-needs-compromised-after-betsi-cadwaladr-university-health-board-fails-to-deliver-appropriate-medical-and-nursing-care/ 2024-03-21T17:36:21+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/04/17/councillor-terry-davies-of-llanelli-town-council/ 2024-03-21T17:36:21+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/02/17/councillor-paul-rogers-of-brymbo-community-council-and-wrexham-county-borough-council/ 2024-03-21T17:36:20+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/03/24/new-guidance-our-approach-to-complaints-relating-to-nosocomial-covid-19/ 2024-03-21T17:36:20+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/04/04/today-we-publish-our-strategic-plan-2023-2026-a-new-chapter/ 2024-03-21T17:36:20+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/01/20/death-of-patient-in-care-of-cardiff-and-vale-university-health-board-after-significant-service-failure/ 2024-03-21T17:36:19+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/02/03/the-welsh-ombudsman-issues-a-special-report-after-brecon-beacons-national-park-authority-fails-to-comply-with-the-offices-recommendations/ 2024-03-21T17:36:19+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/12/13/our-response-to-consultation-the-duty-of-candour/ 2024-03-21T17:36:18+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/01/09/we-invite-views-on-proposed-investigation-into-the-use-of-needs-assessments-and-complaints-processes-by-unpaid-carers/ 2024-03-21T17:36:18+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2023/01/16/we-appoint-four-new-members-to-our-governance-roles/ 2024-03-21T17:36:18+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/11/30/we-publish-our-fourth-equality-and-human-rights-casebook/ 2024-03-21T17:36:17+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/12/06/8893/ 2024-03-21T17:36:17+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/10/27/councillor-louise-wride-of-llandovery-town-council/ 2024-03-21T17:36:16+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/11/11/some-changes-to-our-code-of-conduct-complaints-process-and-guidance/ 2024-03-21T17:36:16+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/10/24/consultation-on-our-draft-strategic-plan-2023-2026-a-little-less-than-a-month-to-go/ 2024-03-21T17:36:15+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/10/27/we-are-seeking-to-appoint-independent-members-to-join-our-audit-risk-assurance-committee-or-advisory-panel/ 2024-03-21T17:36:15+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/09/29/today-we-are-publishing-our-welsh-language-standards-annual-report-2021-22/ 2024-03-21T17:36:14+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/10/05/patient-with-multiple-sclerosis-suffers-significant-injustice-due-to-betsi-cadwaladr-university-health-boards-failure-to-adequately-monitor-and-oversee-commissioned-care/ 2024-03-21T17:36:14+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/10/20/today-we-publish-a-new-factsheet-on-ambulance-delays/ 2024-03-21T17:36:14+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/09/22/open-consultation-our-draft-strategic-plan-2023-2026/ 2024-03-21T17:36:13+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/09/26/today-we-are-publishing-our-annual-equality-report-2021-22/ 2024-03-21T17:36:13+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/09/08/statement-by-the-ombudsman/ 2024-03-21T17:36:12+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/09/20/the-state-funeral-message-from-michelle/ 2024-03-21T17:36:12+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/08/09/complaints-to-the-public-services-ombudsman-for-wales-at-a-record-level/ 2024-03-21T17:36:11+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/08/23/former-councillor-paul-dowson-of-pembrokeshire-county-council/ 2024-03-21T17:36:11+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/07/19/avoidable-death-of-a-patient-in-care-of-cwm-taf-morgannwg-university-health-board/ 2024-03-21T17:36:10+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/07/22/failings-in-management-of-support-for-a-vulnerable-adult-who-died-whilst-receiving-care-services-commissioned-by-wrexham-county-borough-council/ 2024-03-21T17:36:10+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/09/06/local-authority-complaints-rebounding-following-the-pandemic/ 2024-03-21T17:36:10+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/06/23/we-have-retained-chwarae-teg-fairplay-employer-award-at-silver-level/ 2024-03-21T17:36:09+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/06/28/former-councillor-caryl-vaughan-of-llansantffraed-community-council/ 2024-03-21T17:36:09+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/03/07/local-authority-complaints-higher-than-pre-covid-levels/ 2024-03-21T17:36:08+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/05/06/welcome-to-new-councillors/ 2024-03-21T17:36:08+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/06/17/former-councillor-gordon-lewis-of-pencoed-town-council-former-councillor-paul-dowson-of-pembrokeshire-county-council/ 2024-03-21T17:36:08+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/01/31/publication-of-principles-of-good-administration-and-good-records-management-matters/ 2024-03-21T17:36:07+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2022/02/02/cardiff-council-to-improve-its-assisted-lift-waste-collection-service-after-the-ombudsman-finds-it-failed-vulnerable-residents/ 2024-03-21T17:36:07+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/10/19/significant-injustice-caused-to-mother-and-son-due-to-health-boards-failure-to-provide-appropriate-psychology-services-an-ombudsman-investigation/ 2024-03-21T17:36:05+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/12/07/cardiff-and-vale-university-health-board-agrees-to-a-redress-payment-of-10000-after-patient-develops-complications-following-unnecessary-colon-surgery/ 2024-03-21T17:36:05+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/09/15/thousands-of-complaints-made-to-local-authorities-in-wales-in-3-month-period/ 2024-03-21T17:36:04+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/09/21/open-consultation-on-proposed-guidance-on-principles-of-good-administration-and-good-records-management/ 2024-03-21T17:36:04+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/10/06/ombudsman-publishes-his-first-ever-own-initiative-investigation-into-the-homelessness-review-process-in-wales-finding-evidence-of-systemic-maladministration-by-local-authorities/ 2024-03-21T17:36:04+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/08/10/new-ombudsman-report-finds-numerous-significant-failings-by-betsi-cadwaladr-university-health-board-and-denbighshire-county-council-in-the-care-of-a-69-year-old-cancer-patient-who-l/ 2024-03-21T17:36:03+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/09/09/new-ombudsman-report-finds-that-failures-by-betsi-cadwaladr-university-health-board-led-to-injustice-for-eight-cancer-patients-treated-in-england/ 2024-03-21T17:36:03+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/09/14/bridgend-county-borough-council-ordered-to-pay-17000-in-compensation-after-new-ombudsman-report-finds-failings-led-to-inadequate-support-for-vulnera/ 2024-03-21T17:36:03+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/07/15/ombudsman-publishes-annual-report-and-accounts-for-2020-21-delivering-justice/ 2024-03-21T17:36:02+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/07/27/new-ombudsman-report-finds-catalogue-of-failings-by-cwm-taf-morgannwg-university-health-board-in-the-care-of-a-cancer-patient-who-later-died/ 2024-03-21T17:36:02+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/08/02/ombudsman-launches-our-findings/ 2024-03-21T17:36:02+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/03/25/new-ombudsman-report-finds-flintshire-county-council-guilty-of-maladministration-over-unlawful-planning-development/ 2024-03-21T17:36:01+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/05/17/new-guidance-on-the-code-of-conduct-for-members-of-county-and-community-town-councils/ 2024-03-21T17:36:01+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/05/28/elected-members-of-flintshire-county-council-agree-ombudsmans-recommendations/ 2024-03-21T17:36:01+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/02/25/at-your-service-new-good-practice-report-published/ 2024-03-21T17:36:00+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/03/02/surgical-delays-leaves-elderly-woman-housebound-for-8-years/ 2024-03-21T17:36:00+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/02/03/consultation-new-draft-guidance-on-the-code-of-conduct-for-members-of-county-and-community-town-councils/ 2024-03-21T17:35:59+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/02/11/ombudsman-publishes-equality-human-rights-casebook/ 2024-03-21T17:35:59+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/01/22/cancer-patient-dies-without-suitable-palliative-care-ombudsman-investigation/ 2024-03-21T17:35:58+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/02/03/south-wales-cancer-patient-underwent-unnecessary-surgery-after-misdiagnosis/ 2024-03-21T17:35:58+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/12/17/cancer-patient-left-waiting-months-for-urgent-treatment/ 2024-03-21T17:35:57+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/12/18/ombudsman-review-of-the-year/ 2024-03-21T17:35:57+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2021/01/08/homelessness-own-initiative-investigation-launched/ 2024-03-21T17:35:57+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/12/07/new-complaints-authority-for-wales/ 2024-03-21T17:35:56+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/12/08/cardiff-council-failed-to-fulfil-promise-to-vulnerable-person-for-assessment/ 2024-03-21T17:35:56+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/10/30/health-boards-lack-of-respect-and-courtesy-for-patients-family/ 2024-03-21T17:35:55+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/11/20/ombudsman-proposal-for-own-initiative-investigation-into-homelessness/ 2024-03-21T17:35:55+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/09/23/sheen-backs-plans-for-ombudsman-homelessness-investigation/ 2024-03-21T17:35:54+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/10/01/vulnerable-woman-loses-eyesight-after-unit-delays/ 2024-03-21T17:35:54+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/10/20/re-introducing-our-telephone-service/ 2024-03-21T17:35:54+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/09/08/psow-customer-satisfaction-research/ 2024-03-21T17:35:53+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/09/18/public-awareness-of-ombudsman-service-at-record-high/ 2024-03-21T17:35:53+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/07/13/annual-report-2019-20/ 2024-03-21T17:35:52+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/08/13/race-and-ethnicity-at-work-charter/ 2024-03-21T17:35:52+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/06/17/black-lives-matter-our-statement/ 2024-03-21T17:35:51+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/06/26/consultation-public-services-for-wales-annual-equality-report-2019-20-and-actions-2020-21/ 2024-03-21T17:35:51+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/04/28/covid-19-update-3/ 2024-03-21T17:35:46+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/03/18/covid-19-update-2/ 2024-03-21T17:35:45+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/04/07/infected-blood-inquiry-support/ 2024-03-21T17:35:45+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/03/10/frustration-and-suspicion-at-lost-records-ombudsman-report/ 2024-03-21T17:35:44+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/03/17/covid-19-update/ 2024-03-21T17:35:44+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/02/06/new-ombudsman-report-finds-vulnerable-north-wales-man-choked-to-death-after-communication-failings-between-care-bodies/ 2024-03-21T17:35:43+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/02/19/new-ombudsman-report-finds-swansea-bay-university-health-board-failed-to-recognise-stroke-symptoms-in-pensioner-who-later-died/ 2024-03-21T17:35:43+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/02/26/student-loans-company-blunders-led-to-considerable-debt-and-stress-for-welsh-student/ 2024-03-21T17:35:43+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2019/11/01/ombudsman-publishes-equality-plan-for-2019-2022/ 2024-03-21T17:35:42+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2019/11/21/ombudsman-publishes-human-rights-focused-casebook/ 2024-03-21T17:35:42+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2020/01/23/new-ombudsman-report-finds-flintshire-county-council-guilty-of-maladministration-over-nuisance-car-wash/ 2024-03-21T17:35:42+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2019/07/01/aberystwyth-university-hosts-international-ombudsman-seminar/ 2024-03-21T17:35:41+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2019/08/01/consultation-is-now-open/ 2024-03-21T17:35:41+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2019/10/03/consultation-is-now-closed/ 2024-03-21T17:35:41+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2019/01/22/pensioner-dies-after-health-board-fails-to-recognise-kidney-failings-ombudsman-investigation/ 2024-03-21T17:35:40+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2019/06/18/the-ombudsmans-new-powers-psow-act-2019-shaping-the-future/ 2024-03-21T17:35:40+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/11/30/mental-health-patient-subject-to-attacks-in-locked-rehabilitation-unit/ 2024-03-21T17:35:39+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/11/08/ombudsman-warns-of-compromises-of-patient-safety/ 2024-03-21T17:35:34+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/11/20/patient-dies-after-wound-care-failures-ombudsman-investigation/ 2024-03-21T17:35:34+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/10/25/diabetic-dies-from-embolism-after-toe-amputation/ 2024-03-21T17:35:33+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/08/31/vulnerable-woman-left-exposed-to-financial-exploitation/ 2024-03-21T17:35:28+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/10/05/vulnerable-man-left-blocking-out-the-world-while-waiting-for-medical-assessments/ 2024-03-21T17:35:28+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/10/17/north-wales-council-mistakenly-destroys-car-after-driver-hospital-stay/ 2024-03-21T17:35:28+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/08/08/health-board-criticised-for-healthcare-claim-delays/ 2024-03-21T17:35:27+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/08/17/record-nhs-complaints-made-to-ombudsman/ 2024-03-21T17:35:27+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/07/12/north-wales-council-breaks-welsh-language-promise/ 2024-03-21T17:35:26+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/07/27/three-year-kidney-surgery-wait-for-11-year-old-boy/ 2024-03-21T17:35:26+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/06/05/catalogue-of-failings-in-cwm-taf-patient-death/ 2024-03-21T17:35:25+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/06/19/baby-boy-died-in-west-wales-hospital-following-treatment-and-attendance-delays/ 2024-03-21T17:35:25+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/20/terminally-ill-patient-care-inadequate/ 2024-03-21T17:35:24+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/22/welsh-health-boards-need-cultural-improvement/ 2024-03-21T17:35:24+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/22/assembly-agrees-ombudsman-bill-general-principles/ 2024-03-21T17:35:24+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/ombudsman-criticises-community-council-for-refusing-to-cooperate/ 2024-03-21T17:35:23+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/special-educational-needs-pupil-let-down-by-north-wales-council/ 2024-03-21T17:35:23+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/jonathan-morgan-appointed-to-ombudsman-panel/ 2024-03-21T17:35:22+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/public-services-ombudsman-for-wales-and-the-information-commissioner-publish-joint-framework-for-public-service-providers/ 2024-03-21T17:35:22+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/ombudsman-report-calls-for-independent-systemic-review-of-out-of-hours-hospital-care/ 2024-03-21T17:35:21+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/ombudsman-launches-new-services-for-deaf-community/ 2024-03-21T17:35:21+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/health-board-slammed-over-two-year-complaint-delay/ 2024-03-21T17:35:20+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/welsh-nhs-complaints-up-four-per-cent-new-ombudsman-figures-reveal/ 2024-03-21T17:35:20+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/death-of-a-patient-who-waited-nearly-a-year-for-heart-surgery-was-avoidable/ 2024-03-21T17:35:20+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/betsi-cadwaladr-patient-death-potentially-avoidable/ 2024-03-21T17:35:19+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/fundamental-failings-in-betsi-cadwaladr-patient-care/ 2024-03-21T17:35:19+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2016/11/09/132-day-wait-for-north-wales-cancer-patient/ 2024-03-21T17:35:18+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/cwm-taf-patient-dies-after-early-hospital-discharge/ 2024-03-21T17:35:18+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/looked-after-child-let-down-by-south-wales-council/ 2024-03-21T17:35:17+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/man-dies-in-south-wales-hospital-after-appalling-lack-of-weekend-care/ 2024-03-21T17:35:17+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/22/fear-and-blame-culture-must-be-addressed/ 2024-03-21T17:35:16+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/south-wales-health-board-criticised-for-three-year-delay-in-handling-complaint/ 2024-03-21T17:35:16+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/19/north-wales-patient-death-following-substandard-care/ 2024-03-21T17:35:15+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/27/eight-per-cent-rise-in-welsh-nhs-complaints-new-ombudsman-figures-reveal/ 2024-03-21T17:35:15+00:00 https://www.ombudsman-staging.pobltech.co.uk/blog/2018/03/14/patientdiesafterhospitalfailstodiagnoseheartproblem/ 2024-03-21T17:35:14+00:00